FAQ
Frequently asked questions
Everything patients ask us most — location, hours, health funds, emergencies and more.
You'll find us at 22/696 New Cleveland Road, Gumdale QLD 4154, on Brisbane's bayside — easy to reach from Wynnum, Manly, Tingalpa, Wakerley and the surrounding suburbs, with parking on site.
We're open Monday to Friday from 9:00 am, with Saturday appointments available on request. Hours can vary around public holidays, so please call us on (07) 3908 6999 or book online to confirm a time that suits you.
The fastest way is our online booking system, available 24/7 from the Book Online button. Prefer to talk? Call us on (07) 3908 6999 during opening hours or send a message through our contact page and we'll get back to you.
Yes. Unlike many practices, we have a registered specialist oral and maxillofacial surgeon working in-house. Dental implants, wisdom teeth, complex extractions and facial surgery are all handled at our Gumdale clinic by the team you already know — no unfamiliar referrals.
Yes — our dentists speak Farsi and Hebrew as well as English, so many of our patients can be cared for in their first language. Just let us know when you book and we'll match you with the right clinician.
Yes — we welcome patients from all Australian health funds, including NIB and HCF. Bring your health fund card and we'll process your claim on the spot with HICAPS, so you only pay the gap.
Your first appointment starts with a short medical and dental history questionnaire, followed by a thorough examination of your current dental condition. We'll talk through your previous dental history and general health, explain everything we find in plain language, and agree on a plan tailored to you — no pressure, no surprises.
Absolutely — children's dentistry is one of our core services. We focus on prevention and on making young patients feel comfortable and confident at the dentist. Eligible families can also use the Child Dental Benefits Schedule (CDBS).
Yes. If you have severe pain, swelling, a knocked-out tooth or a broken tooth, call us on (07) 3908 6999 as early in the day as possible — we keep time for urgent cases and will always do our best to see you quickly.
Yes — and because our specialist oral surgeon works on site, your entire implant journey (planning, placement and the final crown) happens under one roof. We'll assess your suitability with 3D imaging and give you clear, honest options before anything begins.
Still have a question?
Our friendly reception team is happy to help — call, email, or send us a message.
Ready to start your journey to a healthier smile?
Give us a call to book your appointment — or book online in under a minute. Let us brighten your day.